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    0330 111 0061
    *a low cost call number

    Office Opening Hours

    Monday to Friday - between 8.30am and 6.00pm
    Saturday - between 9.00am and 1.00pm

    * Please note hours may vary during the Coronavirus

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FAQ's - Deposits and Balance Payments

How much is the deposit?

The usual deposit is 10% of the villa rental subject to a minimum of £50 gbp sterling per week.

When do I have to pay the deposit?

The deposit is due at the time of booking. We cannot confirm a reservation for you without a deposit.

When is the balance due?

The balance payment is due no later than 8 weeks (56 days) before the villa rental begins.

Will you send me a reminder about the balance payment?

Yes, we will send you a reminder approximately 7 days before the due date.

Will you cancel my booking if I haven't paid the balance by the due date?

We reserve the right to cancel any booking where the balance has not been paid by the due date.

What is the security/damage deposit for?

We ring fence £250 (£800 for Villa Cherrie and £500 for all our other premier villas) on a debit or credit card that you have provided details of, to cover the villa owner in the case of damage to, or loss at, the villa which is not covered by insurance or to cover any extra or unusual cleaning costs eg; BBQ's. We will always contact you before we take any monies from your card.